Frequently Asked Questions

Facade Experts bring spaces to life through complete architectural solutions grounded indesign excellence, durability, and precision. From concept to completion, we providecomprehensive interior and exterior services, including design, material supply, andinstallation for residential, commercial, and hospitality projects. Whether you are an endclient or an architectural professional seeking collaboration, we transform bold ideas intobeautifully built realities.

We specialize in a broad spectrum of construction and design services covering facadedesign and construction, exterior and interior design & construction, renovation projects,doors and windows, staircases and handrails, canopies, and other customized architecturalsolutions tailored to meet unique client requirements.

We pride ourselves on being a one-stop construction solution provider for all buildingneeds. Every client receives a free consultation, and for those based in Colombo andGampaha, we offer complimentary site visits. Our process revolves around yourexpectations, beginning with detailed 3D visualizations that guide the project beforeconstruction starts. Each project is completely customized, and from concept throughcompletion, we manage every detail meticulously to ensure the highest quality results.

Absolutely. We are happy to share project images and details of our previous clients. Youcan reach out to us to explore our portfolio and learn more about our successful projects.Please contact us via WhatsApp at +94 77 151 8888 or +94 74 393 6251, or email us atinfo@facade.lk.

Our expertise extends beyond residential projects to serve a wide variety of industries,including commercial buildings, hospitality, retail, education, small and mediumenterprises, jewelry stores, and many others. We cater to the unique design andconstruction needs of each sector with attention to detail and quality.

• You can contact us via WhatsApp at +94 77 151 8888 or +94 74 393 6251.
• We’ll schedule your visit based on your convenience and requirements.
• Please note: Free site visits are currently limited to Colombo only.

• We aim to respond almost immediately during working hours (Monday to Friday:8:30 AM – 5:30 PM and Saturday 8:30am – 2:30 pm)
• Although we are closed on Sundays, we will respond to calls, emails, andWhatsApp messages as quickly as possible

We can get started immediately after an initial site audit and a discussion tounderstand your needs.

Our primary service areas include the Western Province. However, we’re happyto consider projects in other regions based on the project scope andrequirements

Yes, we do-depending on the scope, budget, and specific project needs

Absolutely! We cater to both small residential and large-scale projects.

We operate from Monday to Friday: 8:30 AM – 5:30 PM and Saturday 8:30am –2:30 pm). Sundays & Mercantile holidays responses are limited, but we try to getback to you as soon as possible

We don’t require you to visit our office. Instead, we come to your preferred locationand offer a site visit based on your specific needs.

For urgent matters, please call or WhatsApp us at +94 77 151 8888 or +94 74 3936251.

We estimate costs based on the scope of work, materials selected, design requirements, andsite conditions. After a site visit and discussion, we provide a tailored quotation alignedwith your budget and needs.

Yes, we offer free consultations and site visits (within Colombo and Gampaha) tounderstand your requirements before preparing a quotation

Absolutely. We provide a clear, itemized quotation outlining material, labor, and otherassociated costs to ensure full transparency

Yes. If you're unsure about materials, we can provide cost breakdowns and comparisonsbetween options to help you make an informed decision.

Our standard payment terms are phased based on project milestones. These will be clearlyoutlined in the agreement before work begins.

Yes, mobilization advance is required to confirm your booking and secure materials. Theamount will be specified in the quotation.

Any changes will be discussed and approved with you beforehand. A revised quote will beprovided, and no additional work will proceed without your confirmation.

Our process typically includes the following steps: initial consultation, site visit, designand planning, quotation approval, project scheduling, execution, progress updates, andfinal handover.

Timelines vary depending on the scope and complexity of the project. We provide a projecttimeline after finalizing the design and scope, and we strive to complete work as efficientlyas possible without compromising quality

Yes, once the scope is confirmed, we share a detailed schedule outlining key milestonesand expected completion dates.

If any issues arise, we’ll communicate with you immediately, provide solutions, and updatethe timeline if necessary.